Efficient and Responsive IT Support

Provides technical support and assistance to end-users, resolving IT-related issues.

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247k
Security threats blocked
100%
Client Retention
99.8%
satisfied tickets rate
32+
cLIENTS SERVED
247k
SECURITY THREATS BLOCKED
100%
CLIENT RETENTION
99.8%
SATISFIED TICKETS RATE
32+
CLIENTS SERVED
247k
SECURITY THREATS BLOCKED
100%
CLIENT RETENTION
99.8%
SATISFIED TICKETS RATE
32+
CLIENTS SERVED
WHY US

We keep it simple

Access reliable IT support with our Help Desk services. Our dedicated team resolves issues promptly, ensuring minimal disruption to your operations and maximum productivity.

Remote Technical Assistance

Get instant technical assistance from our Help Desk team. We provide remote support to resolve issues quickly, keeping your business running smoothly.

Ticket Management and Tracking

Efficiently manage and track support requests with our ticketing system. Our team prioritizes and resolves tickets promptly, ensuring timely resolution of issues.

User Training and Self-Help Resources

Empower your users with training resources and self-help guides. Our Help Desk provides training sessions and knowledge base articles to enhance user productivity.

Benefit

Remote Technical Assistance

Instantly access technical assistance from our Help Desk team.

Resolve issues remotely to minimize downtime and disruption.

Ensure smooth operations with prompt remote support.

Benefit

Ticket Management and Tracking

Efficiently manage and track support requests with our ticketing system.

Prioritize tickets based on urgency and impact on operations.

Ensure timely resolution of issues to maintain productivity.

Benefit

User Training and Self-Help Resources

Empower users with training resources and self-help guides.

Provide training sessions and knowledge base articles for skill enhancement.

Enhance user productivity by promoting self-sufficiency in issue resolution.

CASE STUDIES

Don’t just take our word for it

Robert
AMK

Robert, COO of AMK

Discover how AMK, a company with 340+ employees, overcame IT challenges with NOTICS. Streamlined onboarding and our expert teams led to seamless operations and robust security.

340+

Employees

25%

Productivity Increase

$100k+

Saved

Rachel
Parkway Senior Living

Rachel, Operation Instructor

Learn how NOTICS' empowers Rachel's property management company, allowing for seamless onboarding processes and accelerated business growth.

50+

Properties

650+

Hours Saved

100%

Uptime

Sophie
CJ Direct

Sophie, CEO of CJ Direct

Learn how NOTICS' custom-fit IT solutions streamlined CJ Direct's operations, improved productivity, and elevated client satisfaction.

350+

Employees

43

Threats Resolved

100%

Employee Satisfaction

Mike
Downwater Health Systems

Mike, CTO of DHS

Meet Mike, CTO at Down Water Health Systems, relying on NOTICS for constant IT support across hospitals. Learn how our champions seamlessly blend into teams for reliable IT assistance.

4

Champions

120+

Employees

4

Branches

How it works

1

Pre-Onboarding Call

Connect with us to discuss your IT needs and goals, setting the stage for a successful partnership.

Book Call
2

IT Champion Recruiting

NOTICS carefully selects your IT Champion, matching with your company's unique demands.

3

Organization Onboarding

We integrate seamlessly with your organization, ensuring a tailored IT solution for optimal performance.

4

Smooth sailing

Experience effortless IT management, experience ongoing support and proactive solutions.

Let's work together

smiling woman standing next to man pointing at laptop
Simplify IT

Cut through the complexity of IT management. We streamline processes, saving you time and headaches.

Man next to two women pointing at computer
Your Long-term Partner

Build a lasting partnership with Notics. Count on us to guide you through the ever-changing tech landscape.

Frequently asked questions

Should small and medium sized businesses outsource their IT needs?

Absolutely! For most small and medium sized businesses it is cost prohibitive to higher Internal IT staff. After all, small and medium sized businesses still have the the same technology needs as large corporations. Working with an IT partner to offload the complex and often frustrating tasks revolving around IT frees up time and money to focus on what they do best.

How much does NOTICS cost?

We offer a flat-rate unlimited scope model that is priced per-user. This pricing is customized based on the number of teams assigned and amount of IT Champions working on-site with you. On average our partners save hundreds of thousands of dollars a year working with us over an internal team.

What services does NOTICS provide?

Our ultimate goal is to give businesses their own IT department for a fraction of the cost. With this goal in mind, we provide a full 360 degree IT experience to our clients. With 18 specialized teams and on-site IT Champions you can rest assured that any gap you are looking to fill can be covered by our service.

What if I already have an internal IT staff?

Many of our clients have internal IT teams that work with a mixed bag of partners to cover various needs. This can be tough to manage and time consuming which leads many internal teams to work with us as an extension of the team. This can be as involved as covering entire departments or as simple as managing overflow work.

What am I commiting to?

We have no long term contracts. We work on month to month contracts because we work everyday to earn your business. This aligns our incentives resulting in a more meaningful and lasting business relationship. As a testament to our work, we have not had a single client end their month to month contract with us since the day we launched 6 years ago.

Never worry about IT Again.