Efficient and Responsive IT Support

Provides technical support and assistance to end-users, resolving IT-related issues.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
247k
Security threats blocked
100%
Client Retention
99.8%
satisfied tickets rate
32+
cLIENTS SERVED
247k
SECURITY THREATS BLOCKED
100%
CLIENT RETENTION
99.8%
SATISFIED TICKETS RATE
32+
CLIENTS SERVED
247k
SECURITY THREATS BLOCKED
100%
CLIENT RETENTION
99.8%
SATISFIED TICKETS RATE
32+
CLIENTS SERVED
WHY US

We keep it simple

Access reliable IT support with our Help Desk services. Our dedicated team resolves issues promptly, ensuring minimal disruption to your operations and maximum productivity.

Remote Technical Assistance

Get instant technical assistance from our Help Desk team. We provide remote support to resolve issues quickly, keeping your business running smoothly.

Ticket Management and Tracking

Efficiently manage and track support requests with our ticketing system. Our team prioritizes and resolves tickets promptly, ensuring timely resolution of issues.

User Training and Self-Help Resources

Empower your users with training resources and self-help guides. Our Help Desk provides training sessions and knowledge base articles to enhance user productivity.

Benefit

Remote Technical Assistance

Instantly access technical assistance from our Help Desk team.

Resolve issues remotely to minimize downtime and disruption.

Ensure smooth operations with prompt remote support.

Benefit

Ticket Management and Tracking

Efficiently manage and track support requests with our ticketing system.

Prioritize tickets based on urgency and impact on operations.

Ensure timely resolution of issues to maintain productivity.

Benefit

User Training and Self-Help Resources

Empower users with training resources and self-help guides.

Provide training sessions and knowledge base articles for skill enhancement.

Enhance user productivity by promoting self-sufficiency in issue resolution.

CASE STUDIES

Don’t just take our word for it

Robert
AMK

Robert, COO of AMK

Discover how AMK, a company with 340+ employees, overcame IT challenges with NOTICS. Streamlined onboarding and our expert teams led to seamless operations and robust security.

340+

Employees

25%

Productivity Increase

$100k+

Saved

Sophie
CJ Direct

Sophie, CEO of CJ Direct

Learn how NOTICS' custom-fit IT solutions streamlined CJ Direct's operations, improved productivity, and elevated client satisfaction.

350+

Employees

43

Threats Resolved

100%

Employee Satisfaction

Rachel
Parkway Senior Living

Rachel, Operation Instructor

Learn how NOTICS' empowers Rachel's property management company, allowing for seamless onboarding processes and accelerated business growth.

50+

Properties

650+

Hours Saved

100%

Uptime

Mike
Downwater Health Systems

Mike, CTO of DHS

Meet Mike, CTO at Down Water Health Systems, relying on NOTICS for constant IT support across hospitals. Learn how our champions seamlessly blend into teams for reliable IT assistance.

4

Champions

120+

Employees

4

Branches

How it works

1

Pre-Onboarding Call

Connect with us to discuss your IT needs and goals, setting the stage for a successful partnership.

Book Call
2

IT Champion Recruiting

NOTICS carefully selects your IT Champion, matching with your company's unique demands.

3

Organization Onboarding

We integrate seamlessly with your organization, ensuring a tailored IT solution for optimal performance.

4

Smooth sailing

Experience effortless IT management, experience ongoing support and proactive solutions.

Let's work together

smiling woman standing next to man pointing at laptop
Simplify IT

Cut through the complexity of IT management. We streamline processes, saving you time and headaches.

Man next to two women pointing at computer
Your Long-term Partner

Build a lasting partnership with Notics. Count on us to guide you through the ever-changing tech landscape.

Frequently asked questions

Should small and medium sized businesses outsource their IT needs?

Absolutely! Small and medium-sized businesses need the same reliable, secure, and scalable technology as large corporations, but hiring a full in-house IT team isn’t realistic. Notics gives you enterprise-level IT without the enterprise price tag.

How much does NOTICS cost?

IT should be an investment in your growth, not an unpredictable expense that drains your budget, that’s why we offer a flat-rate unlimited scope model that is priced per-user based on the number of IT Champions and teams assigned to you. No hidden fees or surprise bills.

What services does NOTICS provide?

Everything your business needs in terms of IT solutions. We give you a complete IT department for a fraction of the cost. Whatever IT challenge you face, Notics has the experts to solve it.

What if I already have an internal IT staff?

Already have an IT team? We make it stronger. Your IT team doesn’t have to do it all alone, we help to make their job easier. We work alongside your internal IT staff, filling gaps, managing overflow, or even handling entire departments. Instead of piecing together solutions from different vendors, you get one trusted partner that scales with your needs.

What am I commiting to?

You shouldn’t be locked into an IT provider; you deserve a partner who earns your trust daily. We operate on a month-to-month model, proving our value with real results, not fine print. Our commitment to your success means you’ll never need to look elsewhere. As a testament to our work, we have not had a single client end their month-to-month contract with us since the day we launched 6 years ago.

Never worry about IT Again.