Efficient and Responsive IT Support
Provides technical support and assistance to end-users, resolving IT-related issues.
We keep it simple
Access reliable IT support with our Help Desk services. Our dedicated team resolves issues promptly, ensuring minimal disruption to your operations and maximum productivity.
Remote Technical Assistance
Get instant technical assistance from our Help Desk team. We provide remote support to resolve issues quickly, keeping your business running smoothly.
Ticket Management and Tracking
Efficiently manage and track support requests with our ticketing system. Our team prioritizes and resolves tickets promptly, ensuring timely resolution of issues.
User Training and Self-Help Resources
Empower your users with training resources and self-help guides. Our Help Desk provides training sessions and knowledge base articles to enhance user productivity.
Remote Technical Assistance
Instantly access technical assistance from our Help Desk team.
Resolve issues remotely to minimize downtime and disruption.
Ensure smooth operations with prompt remote support.
Ticket Management and Tracking
Efficiently manage and track support requests with our ticketing system.
Prioritize tickets based on urgency and impact on operations.
Ensure timely resolution of issues to maintain productivity.
User Training and Self-Help Resources
Empower users with training resources and self-help guides.
Provide training sessions and knowledge base articles for skill enhancement.
Enhance user productivity by promoting self-sufficiency in issue resolution.
Don’t just take our word for it
How it works
Pre-Onboarding Call
Connect with us to discuss your IT needs and goals, setting the stage for a successful partnership.
IT Champion Recruiting
NOTICS carefully selects your IT Champion, matching with your company's unique demands.
Organization Onboarding
We integrate seamlessly with your organization, ensuring a tailored IT solution for optimal performance.
Smooth sailing
Experience effortless IT management, experience ongoing support and proactive solutions.
Let's work together
Cut through the complexity of IT management. We streamline processes, saving you time and headaches.
Build a lasting partnership with Notics. Count on us to guide you through the ever-changing tech landscape.
Frequently asked questions
Absolutely! For most small and medium sized businesses it is cost prohibitive to higher Internal IT staff. After all, small and medium sized businesses still have the the same technology needs as large corporations. Working with an IT partner to offload the complex and often frustrating tasks revolving around IT frees up time and money to focus on what they do best.
We offer a flat-rate unlimited scope model that is priced per-user. This pricing is customized based on the number of teams assigned and amount of IT Champions working on-site with you. On average our partners save hundreds of thousands of dollars a year working with us over an internal team.
Our ultimate goal is to give businesses their own IT department for a fraction of the cost. With this goal in mind, we provide a full 360 degree IT experience to our clients. With 18 specialized teams and on-site IT Champions you can rest assured that any gap you are looking to fill can be covered by our service.
Many of our clients have internal IT teams that work with a mixed bag of partners to cover various needs. This can be tough to manage and time consuming which leads many internal teams to work with us as an extension of the team. This can be as involved as covering entire departments or as simple as managing overflow work.
We have no long term contracts. We work on month to month contracts because we work everyday to earn your business. This aligns our incentives resulting in a more meaningful and lasting business relationship. As a testament to our work, we have not had a single client end their month to month contract with us since the day we launched 6 years ago.