AMK

How notics Helped AMK Overhaul Their IT and Strengthen Cybersecurity

Managing IT across a fast-growing healthcare company with hundreds of employees is no small feat. Just ask Robert, COO at AMK, a multi-location healthcare organization with more than 340 team members.

“Our IT Was a Disaster.”

When Robert joined AMK, the state of IT was, in his own words, a “complete disaster.”
“Our previous IT provider was slow to respond, and when they did show up, their fixes never lasted,” he says. “It was frustrating and stressful—especially in healthcare, where downtime isn’t an option.”

The company was constantly putting out fires instead of building a secure, scalable IT infrastructure. And that wasn’t just an inconvenience—it was a serious risk.

Cybersecurity Was a Major Concern

Like many healthcare leaders, Robert had cybersecurity top of mind. A previous employer of his had suffered a ransomware attack, and he was determined not to let that happen again. But with spotty support from their IT provider and no proactive protection, AMK was exposed.

“Cybersecurity isn’t optional in healthcare IT. You need a partner who understands how critical it is to protect patient data and maintain HIPAA compliance,” Robert says.

Time for a Change

After yet another critical outage with no timely support from their provider, Robert started exploring options: hire in-house or find a better IT partner.

“We needed more than just tech support. We needed a reliable, responsive partner with deep healthcare IT expertise. That’s when we found notics.”

notics: Seamless IT Support Built for Healthcare

From the first conversation, Robert was impressed with notics’ knowledge, responsiveness, and real understanding of the healthcare landscape.

“The onboarding was phenomenal. Within three days, our team was fully transitioned and supported. It didn’t feel like outsourcing—it felt like we added experts to our internal team.”

Notics immediately addressed AMK’s core IT problems, including:

• 24/7 helpdesk and rapid response
• Proactive cybersecurity upgrades
• HIPAA-compliant infrastructure
• Ongoing IT strategy and support

A Real Partnership That Scales With Growth

With notics in their corner, AMK’s IT transformed from a daily headache into a solid foundation for growth. Downtime is down, morale is up, and AMK’s team can focus on delivering care—not troubleshooting tech.

“They’ve completely changed the way we work. I don’t lose sleep over IT anymore,” Robert says. “I know we’re protected, supported, and set up for the future.”

The Bottom Line

Partnering with notics helped AMK:

• Stabilize their IT environment across multiple locations
• Improve cybersecurity and data protection
• Reduce response times and eliminate recurring issues
• Free up internal teams to focus on patient care and operations

Looking for Healthcare IT Solutions You Can Trust?

If you’re running a growing healthcare company and struggling with unreliable IT or cybersecurity gaps, take it from Robert: the right IT partner makes all the difference.

notics delivers fast, expert-managed IT services built for healthcare. Whether you need to streamline operations, tighten security, or scale confidently, we’re here to help.

👉 Contact us today to see how notics can transform your IT.

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